Privacy Policy

American Home Assurance Company Singapore (AHA) Privacy Policy
AHA recognises and shares the privacy concerns of visitors to this Web site. Several measures are taken on this site to safeguard your personal information while providing personalised services to you.

What personal information does AHA collect?
AHA asks for information necessary to provide you with up-to-date, personalised data from this Web site, to develop and improve products and services offered by means of this Web site, and to maintain and improve customer service. This information includes your name, e-mail address, and information about pages you have requested from AHA. If you request information about insurance product and service rate(s) from member companies of American International Group, Inc. (the "AIG Companies"), AHA may ask for your contact information in order to send you this product information. The information collected on the AHA site is not shared with third parties who are not AIG Companies unless the information is incidental to your request or we are required to do so by law.

AHA uses "cookies" to gather statistical information concerning usage patterns. Cookies do not track your name, e-mail address, or similar personal information.

Is my information secure?
AHA takes several measures to handle your information securely. Access to this Web site's servers is limited to employees, agents, and contractors of AIG member companies. Standard practices require these personnel to preserve the confidentiality of user information they receive while performing their jobs and conducting the business of AHA.

How does AHA use my information and what is the benefit to me?
AHA uses the information to generate accurate rates, provide a content-rich user experience and to improve this Web site. In addition, if you purchase any product through an AIG Company, the information will become subject to the privacy policy of that AIG Company.

AHA may send you e-mail about services and products offered by AIG companies or their third-party partners.

Does AHA disclose collected information to third parties and can I choose how AHA uses the information?
Third parties may offer services which are accessible from this Web site, including access to information delivered over the Internet. AHA is not responsible for the privacy practices or the content of any other Web sites that are linked to or from this Web site. Any information you provide to these third parties will be subject to their respective privacy policies, and not to this privacy policy. Please read third parties' privacy policies carefully before sending such third parties any personal information.

AHA may share personal information with other AIG member companies to provide services to you and inform you of services, news and products which may be of interest to you. AHA may also share personal information with third parties who provide services to AIG and its member companies. AIG member companies participate in several insurance industry supported databases. Your information may be shared in the normal business of conducting insurance operations. Your information may be shared if you become a customer or claimant of an AIG member company, with 1) a third party providing services for an AIG member company, such as claims investigations, appraisals, or the detection of fraud or material misrepresentations; 2) insurance regulatory authorities; 3) law enforcement agencies or other governmental authorities to protect the interests of the AIG member companies or to report illegal activities; and 4) organisations conducting actuarial or research studies.